How to add a subscription to INCY

Ways to add a subscription

The service's button

The service places a link in its account, on the subscription page or in its bot that opens INCY. The app shows an import confirmation window. If the link is encrypted (incy://crypt1/…), the subscription address in that window is hidden behind dots, and the “Name” field is already filled with the service's name. Confirm the import — the subscription is added.

A browser opened instead of INCY — the app is not installed on this device. Install INCY and tap the link again.

From the clipboard

1. Copy the subscription link, the key or the text of the configuration file.
2. Open INCY and choose “Paste”.
3. Confirm the import.

INCY works out on its own what is in the clipboard: a subscription address, a server link, several links in a row, or a WireGuard configuration with [Interface] and [Peer] sections.

QR code

1. Open the service's subscription QR code on another screen.
2. In INCY, choose to scan a QR code and point the camera.
3. Confirm the import.

Configuration file

WireGuard and AmneziaWG .conf files are added through file import. INCY tells AmneziaWG from plain WireGuard by the obfuscation parameters in the file. A file with several servers is added in full.

How to refresh a subscription

INCY refreshes the subscription automatically — at an interval the service sets. You can also refresh it manually without waiting for the interval.

When it refreshes:

• new and replaced servers from the service appear in the list;
• servers the service removed disappear;
• the term and traffic on the main screen update;
• the service's announcement appears or changes — a banner of up to 5 lines on the main screen.

If the service has set up backup subscription addresses and the main one does not respond, INCY tries them in turn. Refreshing does not extend your access.

How to tell the subscription was added

• A subscription card with the service's name appears on the main screen.
• The card shows the term and remaining traffic if the service sends them.
• The list shows the subscription's servers. Pick a server and connect.
• On iPhone and iPad, on the first connection the system asks you to allow a VPN configuration. Allow it — without it INCY will not connect.

If it didn't work

INCY found nothing in the clipboard

• Copy the link again on the same device.
• Copy it in full, through the message menu in a messenger, not by selecting part of the text.
• On iPhone, allow pasting when the system asks.

INCY didn't recognise the link

• The link is cut off or contains extra characters — a space, a quotation mark, surrounding text.
• You copied the address of a page with instructions, not of the subscription.
• INCY treats an HTTP proxy without a login and password (http://address:port) as a subscription link. A proxy is added in the format http://login:password@address:port.

The subscription was added, but there are fewer servers than the service has

INCY skips servers on the ssr://, tuic:// and hysteria:// (Hysteria version one) schemes: the app recognises them but does not connect to them. The subscription's other servers work. If some of the servers you need are missing, ask the service whether there is a link in another format.

The subscription is there, but there are no servers

• Refresh the subscription.
• Read the banner and the lines in the list: when the term has ended or the device limit is exceeded, the service writes the reason there.
• If the list differs between Wi-Fi and mobile data, the service has set up different servers for different networks. This is a display filter, not an error.
• The list is empty after refreshing and no reason is shown — write to the service's support.

Other reasons INCY won't connect — in INCY is not connecting.

How to send a subscription to a TV

On Apple TV and Android TV there is no need to type a link with the remote: the subscription is sent from the phone.

1. Open INCY on the TV. A QR code and an 8-character code appear on screen.
2. On the phone, in INCY, choose to send to TV, scan the QR code or enter the code by hand.
3. Choose what to send: the whole subscription or one server.

If the phone and TV are on the same Wi-Fi network, the data goes directly and never leaves the home network. If not, it goes through the developer's relay: the link is encrypted on the phone and decrypted only on the TV, the relay cannot see it, and the data is deleted after 5 minutes. You get 5 attempts to enter the code, after which it stops working — get a new one on the TV.

Does a subscription for Happ work in INCY

Yes, if it is a subscription on VLESS or another Xray protocol: INCY and Happ read the same subscription link. It is added to INCY in any of the ways above — with the service's button, from the clipboard or by QR code. The reverse is not always true: WireGuard and AmneziaWG servers from INCY will not add to Happ. How to add a subscription to Happ — in How to add a subscription to Happ.

Differences by platform

How it works in MaskNet

The MaskNet key is built into the subscription — there is no need to copy or paste it.

1. Open your MaskNet account on the device with INCY.
2. Press “Add subscription”. INCY opens with the subscription already added.
3. Pick a country and connect.

The button works the same on a computer and on a phone. The QR code next to it is for another device: a second phone, a tablet or a laptop. To a TV, the subscription is sent from a phone: open INCY on the TV — it shows a QR code. Scan it in INCY on the phone where the MaskNet subscription is already added. The MaskNet configuration is encrypted: it cannot be opened, copied or forwarded.

Frequently asked questions